Return Policy

Returns & Refunds

We want you to be 100% happy with your order.

Quality Issues (wrong print, damaged, defective)
If your item arrives damaged or has a printing error, contact us within 30 days of delivery with your order number and a photo. We'll send a free replacement or full refund – no need to return the original item.

Wrong size, wrong color, or changed your mind?
Because every item is custom-made just for you, we cannot accept returns or offer refunds/exchanges for sizing mistakes or personal preference. Please double-check our size chart and color previews before ordering.

Non-refundable items
• Items purchased on sale or with a discount code
• Gift cards

How to contact us
Reply to your order confirmation email or write to tidefallsupplyco@gmail.com – we usually reply within 24 hours.

All quality replacements are backed by Printful's guarantee.